Kent Tongue-tie Service for babies under 12 weeks

Information for parents from the Infant Feeding Team

This leaflet is for parents whose babies have been referred for an appointment with the Kent Tongue–tie service. Your baby may have a tongue-tie, which has been causing feeding problems. This leaflet will give you information about tongue-tie. It will also explain the procedure for tongue-tie division.

My baby has been referred to the Kent Tongue-tie Service, what will happen next?

Now your baby has been referred to the Kent Tongue-tie Service, you will be contacted within five working days to arrange an appointment for you. If you do not hear within five working days, please call the Tongue-tie Appointment Service on 0300 7906861.

The Kent Tongue-tie Service aims to offer babies an appointment within 28 working days of a referral being received. Many babies are seen sooner than 28 days. Sometimes you may have to wait longer. We will explain to you if we expect there to be a delay, and the reasons for this.

Whilst you are waiting for your appointment, feeding support is available locally.

Where are the clinics held?

The Kent Tongue-tie Service is provided by East Kent Hospitals University NHS Foundation Trust and Maidstone and Tunbridge Wells NHS Trust. We have clinics at the following hospitals.

What is a tongue-tie?

  1. Photo of anterior tongue-tie with heart shaped tip
  2. A photo of an anterior tongue-tie
  3. A photo of a posterior tongue-tie

A thin piece of skin called the frenulum attaches the tongue to the base of the mouth. In some babies this skin is tight and / or unusually short. This holds the tongue down, and stops it from moving freely. This is called a tongue-tie.

The procedure to have a tongue-tie divided is called a frenulotomy. It has been reported that as many as one in 10 babies may have a tongue-tie. Often there can be a family history of tongue-tie.

A tongue-tie can look different for each baby. Please see the photos in this leaflet for some examples. The Kent Tongue-Tie Service will see how the tongue moves, as well as how it looks.

Why has my baby been referred to the Tongue-tie Clinic?

For some babies the restricted movement of their tongue, due to a tongue-tie, can make latching and staying attached to the breast difficult. This can lead to:

Sometimes bottle fed babies will have feeding difficulties related to tongue-tie. They may benefit from the procedure when other supportive measures to improve bottle feeding have been unsuccessful.

The Kent Tongue-tie Service will only take referrals once your baby has had a full feeding assessment and plan of care from a Kent Community Health Foundation Trust (KCHFT) Specialist Infant Feeding Service or another agreed provider. This is to make sure tongue-ties are only divided when needed.

What are the benefits of this procedure?

The procedure is carried out to help improve feeding.

Will we notice a difference straightaway?

Some babies feed better immediately. Others find it takes longer for feeding to improve and they need help and support for several weeks. We have a lactation consultant or member of staff with additional infant feeding training at the clinic. They can help you feed your baby after their procedure and develop a plan of care, if needed.

Will my baby have to stay in the hospital?

No, the procedure is carried out as an outpatient appointment.

Are there any alternatives? What will happen if I refuse the treatment for my baby?

If you decide you do not want your baby’s tongue-tie divided, we will refer you back for specialist feeding support. This will be with the Specialist Infant Feeding Team at Kent Community Health or another agreed provider.

Does the procedure hurt?

In the first few months the procedure is done without an anaesthetic. It is very quick and your baby will be able to move their tongue to feed immediately after their procedure. Many babies do not cry and those that do usually stop crying as soon as they start feeding.

You may be asked to give consent for your baby to be given some sucrose solution. This can help calm them during their procedure and will not affect their feeding.

How can I make sure my baby is ready for tongue-tie treatment?

What will happen when we arrive at the hospital?

What happens after the procedure?

You will be able to feed your baby straight after their procedure. You will be supported by a lactation consultant or a member of staff with additional infant feeding training.

There can be a little bleeding. Staff will make sure this has stopped before you leave the clinic. They will also give you information about aftercare and the healing process.

How long will it take?

The procedure takes a few minutes, but you can expect your appointment to last for about 45 minutes. This allows your baby to feed before you leave the clinic.

Will additional procedures be necessary?

It is very unlikely that additional procedures will be necessary. Rarely babies do have to return to the Tongue-tie Clinic at a later date for a further division. Sometimes the tightness under the tongue can come back. This is caused by the way the wound has healed rather than the skin regrowing.

Are there any risks to having the procedure?

Will my baby’s GP, health visitor, and other professionals know that my baby has had the procedure?

With your consent, your baby’s GP will be told of the outcome of your tongue-tie clinic appointment. Information will also be recorded in your baby’s red book for you to share with your health visitor and any other relevant professionals. Please remember to bring your baby’s red book to your appointment.

Will I need a follow-up appointment?

We will refer you back to the Specialist Infant Feeding Team at Kent Community Health or the lactation service that referred you to the Kent Tongue-tie Service. You will not have a hospital follow-up after your baby’s procedure.

What if I notice blood in my baby’s mouth when we get home?

This usually stops the bleeding quickly.

If the bleeding does not stop within 15 minutes, apply pressure to the wound with a piece of clean gauze or muslin for 10 minutes. Be careful not to hold under your baby’s chin, as this can affect their breathing.

In the rare event the bleeding continues after 10 minutes, keep applying pressure and drive to your nearest Emergency Department or call 999 and ask for an ambulance.

What if my baby does not want to feed after we have left the clinic?

It is unusual for a baby not to feed after their procedure, but this can happen. If your baby is upset and will not feed when you get home, there are several things you can try.

It is hard for babies to latch if they are crying, especially if they are also learning what their newly released tongue can now do. You can try the following to calm them.

For breastfed babies try expressing some milk. If you have not got access to a pump, hand expressing often works well. If you have not tried this before, watch this UNICEF video to show you how.

Your expressed milk can be offered by spoon if your baby does not take a bottle. If baby calms with this offer your breast.

If you were using nipple shields try them again. You can work towards stopping using them with the support of your lactation service.

If you are bottle feeding and your baby will not take a bottle, try the calming techniques listed above. When you offer the bottle, try paced bottle feeding shown in this YouTube video or read this UNICEF leaflet.

For a baby over two months you can use infant paracetamol, if your baby is very distressed. You need to follow the manufacturer’s instructions for dosage.

If your baby remains distressed and not feeding after a few hours, call NHS 111 for advice.

What if my baby seems unwell?

It is normal for your baby to be more unsettled than usual for a few days after their procedure. Lots of feeding and skin to skin contact will help comfort them.

If you have concerns that your baby is in any way unwell or that their wound may not be healing properly, please contact your GP. Alternatively contact the non-emergency NHS 111 service. For urgent concerns either take your baby to your nearest Emergency Department or call 999 for an ambulance.

Further information

Contact details

If you have any questions or concerns about your baby’s procedure, please contact: