East Kent Hospitals' Counselling and Support Services for cancer patients

Information and guidance for patients and carers living with cancer

Many people living with cancer, and the people who share their lives, experience physical and emotional changes which they find difficult to manage.

These difficulties can be linked to the disease itself, the treatment, or the everyday changes to life that can become necessary. Even during periods of remission, uncertainty often remains.

It is not always easy to talk about these worries, and sometimes it is hardest to share them with those who are closest to you.

What is counselling?

It is rare that we find time for ourselves, or someone who really listens to what we have to say. Counselling can offer us both.

Talking to a trained counsellor who is not personally involved can give us the space we need to untangle thoughts, feelings, and ideas, and you can turn to us at any stage; after diagnosis, during treatment, or even after treatment has finished.

The counselling service is built on experience, understanding, and trust, and has for many people been an important first step in regaining control of their lives.

How can I recognise the symptoms of anxiety / depression?

Constant worrying thoughts, dizziness, breathlessness, palpitations, irritability, sleep disruption, indigestion, diarrhoea, chest pain, loss of confidence, loss of interest, restlessness and agitation, difficulty making decisions, avoiding people / social situations.

You may have one or a few of the effects listed above. Talking to a counsellor or professional can help ease your anxiety / depression or they can refer you to a doctor if needed.

How does counselling help?

Counselling can help you to:

Is counselling confidential?

With a few exceptions, counselling is confidential. These exceptions mostly relate to statutory disclosures required by law, or if a counsellor becomes concerned about your safety and wellbeing.

Counsellors will use sensitivity and discretion when sharing any information with the wider cancer team who are concerned with your care.

Where does counselling take place?

We offer counselling at William Harvey Hospital Ashford and Queen Elizabeth the Queen Mother (QEQM) Hospital Margate.

Counselling rooms are comfortable and quiet. We will always try to offer you an appointment time that is convenient for any other commitments you may have at the hospital.

Who will I see?

You will see a fully trained, qualified, and experienced counsellor who understands and values the importance of building a trusting relationship with you.

How long will I need counselling?

This can vary. Some people need just a few sessions, whilst others may want more time and support in counselling. Your counsellor will discuss your particular needs with you.

What support is available?

There are many support services available for patients and carers. First and foremost, your GP, clinical nurse specialist, or healthcare professional can assess your needs and may be able to offer practical advice and support.

They may recommend options such as guided self-help or exercise therapy. However, if you and your healthcare professional feel it is appropriate, there are also a range of telephone and face-to-face options also available to you.

The counselling service available through the Trust, specifically for cancer patients, is available at any point in your cancer pathway and afterwards.

Please speak to your clinical nurse specialist if you would like to be referred. They can be contacted on 01227 868666.

Services available for families and carers